WHEN RENTING FOR THE FIRST TIME WITH US, WE WANT TO MAKE SURE YOU KNOW WHAT'S UP!
BRING YOUR ID!
BRING A CREDIT CARD WITH YOUR NAME ON IT!
WE DO NOT EXCEPT CHECKS OR CASH FOR RENTALS. WE ALSO DO NOT PROCESS YOUR RENTAL IF YOU ARE NOT THE LEGAL CARD HOLDER. IF YOU HAVE A QUESTION ON THIS, PLEASE EMAIL OR CALL THE OFFICE!
LET US KNOW WHEN YOU'RE PLANNING YOUR PROJECT SO WE CAN MAKE SURE THAT ITEM IS AVAILABLE FOR YOU!
WHY PLANNING AHEAD IS ALWAYS THE BEST CHOICE!
IF YOU ARE PLANNING A RENTAL SEVERAL DAYS TO A WEEK IN ADVANCE - AND YOU KNOW YOU NEED IT, IT IS ALWAYS A GOOD CHOICE TO RESERVE AHEAD OF TIME! DON'T WORRY, IT'S EASY!
AT THE TIME OF RESERVATION WE TAKE FULL PAYMENT TO HOLD THAT MACHINE FOR YOU ON THAT DATE.
TO DO THAT, JUST CALL INTO THE OFFICE OR STOP IN (BEFORE YOU NEED IT!)
WALK-INS ARE ALWAYS WELCOME! EVEN THOUGH WE ENCOURAGE PLANNING AHEAD, WE KNOW THAT IS NOT ALWAYS THE CASE!
OUR 24 HOUR CANCELLATION POLICY:
24 HOURS PRIOR TO YOUR SCHEDULED RESERVATION, YOU CAN CANCEL AND RECIEVE A FULL REFUND ON YOUR CARD.
IF YOU CANCEL INSIDE OF THAT 24 HOUR WINDOW, YOUR RENTAL MONEY WILL BE HELD AS A RENTAL CREDIT.
YOU HAVE 1 YEAR FROM THE ORIGINAL RENTAL DATE TO USE YOUR RENTAL CREDIT. IT CAN BE USED ON THE SAME MACHINE OR TOWARDS A DIFFERENT ONE AT SCOTT'S EQUIPMENT SALES & RENTAL.
AFTER HOURS EMERGENCY RENTAL:
IF YOU HAVE A RENTAL OVERNIGHT OR OVER THE WEEKEND, WE HAVE AN AFTER HOURS EMERGENCY RENTAL PHONE LINE! JUST CALL OUR BUSINESS PHONE AT 937-599-4525 AND SELECT THE EMERGENCY PHONE LINE AND LEAVE A MESSAGE!